PRIVACY POLICY

Last updated: August 18, 2025

This Privacy Policy describes how DOLOMEDES (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.dolomedes.online (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using our website, you agree to the terms of this policy.  


1. Information We Collect

We collect the following information when you interact with our store:

Personal Information

  • Contact details (name, email, phone number)

  • Billing/shipping address

  • Payment information (processed securely via Shopify Payments/PayPal/other gateways)

  • Account credentials (if you create a customer account)

Automatically Collected Data

  • Device information (IP address, browser type, operating system)

  • Cookies & tracking technologies (see Section 5)

  • Purchase history and browsing behavior

Third-Party Data

  • Information from Shopify’s analytics tools

  • Data from marketing platforms (e.g., Google Analytics, Facebook Pixel)


2. How We Use Your Information

We use your data to:

  • Process orders and fulfill purchases

  • Communicate with you (order updates, customer support)

  • Improve our website and services

  • Personalize marketing (with your consent)

  • Comply with legal obligations


3. Sharing Your Information

We only share data with:

  • Service Providers: Payment processors (Shopify Payments, PayPal), shipping carriers (USPS, FedEx), and marketing tools.

  • Legal Compliance: If required by law (e.g., fraud investigations).

  • Business Transfers: In case of a merger or sale.

We never sell your data to third-party advertisers.


4. Data Retention

We retain your information only as long as necessary for:

  • Order processing and warranties

  • Legal/tax requirements

  • Business operations


5. Cookies & Tracking Technologies

We use cookies to:

  • Remember cart items

  • Analyze website traffic

  • Deliver targeted ads (opt-out available)

You can disable cookies via browser settings, but this may affect site functionality.


6. Your Rights

Depending on your location, you may:

  • Access, correct, or delete your data

  • Opt out of marketing emails (via unsubscribe link)

  • Request data portability

  • Withdraw consent (where applicable)

Contact us at dolomedesonline@gmail.com to exercise these rights.


7. Security Measures

We protect your data using:

  • SSL encryption

  • Secure payment gateways

  • Restricted employee access


8. Changes to This Policy

We may update this policy periodically. Check the "Last Updated" date for revisions.


9. GDPR Compliance

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency


10. Contact Us

For questions or requests, email:
dolomedesonline@gmail.com